For trusting us with the purchase and servicing of your vehicle. At Tormohlen's Good People Auto, we have a phrase that describes our way of doing business: Customer satisfaction is not a goal, it is an obligation; Customer delight is our goal! Whether you're an old friend, or new to our family of customers, we sincerely appreciate the confidence you've placed in us and pledge to do our very best to delight you. Listed below are several important services and policies you should know about to get the most out of our dealership.
Service Hours Our Service Department is open from 7:30 am to 4:30 pm Monday thru Friday, and 7:30 am to noon on Saturdays. While we reserve part of our available time for walk-ins and emergencies, we recommend making an appointment whenever possible.
Early Bird Drop When our regular service hours don't fit your schedule, simply park your car in front of the service entrance and drop your keys in our drop box located between the first two garage doors. In the morning, we'll call you with any questions if we need further information.
Courtesy Car Our Taxi Cab courtesy car will gladly deliver you anywhere you would like to go in Freeport from 7:30 am to 4:30 pm Monday thru Friday while your vehicle is being worked on. We will also pick you up when it is finished.
Free Pickup & Delivery Our Service Department will pickup your vehicle and deliver it back to you if necessary. This free service is offered to all customers within a 50 mile radius of our dealership.
Guaranteed Lowest Pricing Simply put, we will match any area service coupon or estimate you bring in. This policy applies not only to the vehicle you purchased from us, but also to any vehicle you would like us to repair. Also, ask about our Flat Rate pricing system that makes your major work much less expensive than most other garages!
Service Privileges For our In House Finance customers, providing you keep your account in favorable status by paying on time and communicating well, you have the option of financing major repairs. To do this, you must pay 50% of the repair cost up front, and the remaining balance can be added onto the end of your existing account.
Call our Service Department
(815) 232-5543 (608) 743-9545